HelpSpot to HESK
migration service

Smooth , no special skill set or coding required. A complete HelpSpot to HESK data migration instrument.

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Your best tool for HelpSpot to HESK data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply choose what data you need to move and set off with the transition right away.
Simple transition process
No tech expertise needed. Just pick what data will go to the target system and enjoy the magic happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost critical customer support information.
Automated migration

Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface simple to use as it can possibly be.

Link the platforms, select records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their previous data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you expected.

Security is priority

You data is key which is why we developed a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

You’re in charge

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to select the data arrangement, when it starts, and how.

Our software considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Outside of producing great customer support services, we always aim to develop our customer service.

As a team, we want you to have the best possible service, which is why we are continuously putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from HelpSpot to HESK

Castle gates

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in HESK.

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Retained connection between object and people

When migrating your data from HelpSpot to HESK we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpSpot to HESK

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpSpot to HESK work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from HelpSpot to HESK.

  • Fill out the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect HESK

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to HESK all data

    Once everything's tested, determine a quiet time with the minimal load on the support department and start migrating from HelpSpot to HESK.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your HESK import

Our staff would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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