HelpSpot to Deskpro
migration service

Trouble-free , no special knowledge or programming required. A complete HelpSpot to Deskpro data migration software.

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The best HelpSpot to Deskpro tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just choose the records you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new system and see the wonders happening.
Data completion
Move your help desk info in full to make sure that no ticket has lost critical customer support information.
Automated tool

Worried that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool accessible as it can possibly be.

Link the platforms, pick records, click ok, and you’re done!

Data dependency

Your customer data migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our employees can access to your credentials or records.

You may rest assured that with HDM no data breaches are possible.

You’re in control

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In only a few clicks it is possible to choose what goes where, when it goes, and how.

Our software took user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a migration service supplier, we strive to deliver the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from HelpSpot to Deskpro

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in Deskpro.

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Retained connectivity between object and people

When migrating your records from HelpSpot to Deskpro we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSpot to Deskpro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpSpot to Deskpro work

  • Get ready

    Start with creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from HelpSpot to Deskpro.

  • Complete the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.

  • Connect Deskpro

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Deskpro all data

    Once everything's tested out, find a quiet time with the minimal load on the support team and start migrating from HelpSpot to Deskpro.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Deskpro import

Our team would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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