HelpSpot to Connex One
migration service

Trouble-free , no special skill set or programming required. A complete HelpSpot to Connex One data migration software.

More details

The best HelpSpot to Connex One tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Just choose what data you need to move and set off with the transition immediately.
Simple transition process
No tech expertise required. Just choose what data will go to the new system and enjoy the magic happening.
Data structure maintenance
Move your help desk data in full to ensure that no ticket has lost vital customer support details.
Simple and easy process

You don’t have to bother about scripting or constantly watch each record moved.

Just link both platforms, tick what you want to take to a new database and allow the system do the rest for you.

From sender information to phone number connection, your entire database will keep their initial data structure intact.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is priority

Information is key which is why we developed a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might actually need.

Guided migration

If you are new to data migrations, don’t worry. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except producing great customer service, we always want to improve our customer service.

As a team, we want you to experience best possible service, which is why we are continuously making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from HelpSpot to Connex One

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in Connex One.

Next

Retained connection between object and people

When migrating your records from HelpSpot to Connex One we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from HelpSpot to Connex One

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpSpot to Connex One work

  • Get ready

    Sign up and go to our migration software.

  • Connect HelpSpot

    Pick and link your HelpSpot support desk with HDM.

  • Connect Connex One

    Give the right to access your Connex One account.

  • Clarify your requirements

    Let us understand precisely what parts of your migration you would like to tweak

  • Get your requirements estimated

    We'll research your case and send you with a price range and a scope of tasks.

  • Migrate from HelpSpot to Connex One everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Connex One import

Our team would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration Checklist: Essential Steps You Should Take

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…

Helpdesk with Chat: Easy Way to Better Customer Service

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…

Here’s Why You Should Not Postpone A Migration

There are times when we hear stuff such as “We want to migrate but not now” and “We would love to migrate but guess we…

Book a Call
cancel
%s
— %s