HelpSpot to bold360
migration service

Extremely easy , no special know how or programming required. A complete HelpSpot to bold360 data migration instrument.

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The best HelpSpot to bold360 tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply decide on customer info you need to transfer and start the transition right away.
Simple transition process
No tech expertise required. Just pick what data will go to the target platform and observe the wonders happening.
Data structure maintenance
Move your help desk records in full to make certain that no ticket has lost vital customer service information.
Simple and easy procedure

You don’t have to bother about coding or continuously control each piece of info moved.

Just attach both platforms, tick what you want to take to a new database and let the Migration Wizard deal with the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their prior data structure maintained.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive how you expected.

Security is paramount

Information is key which is why we designed a method that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You’re in control

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Outside of providing great customer service, we always want to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from HelpSpot to bold360

Castle gates

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in bold360.

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Retained connectivity between object and people

When migrating your records from HelpSpot to bold360 we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpSpot to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpSpot to bold360 work

  • Get ready

    Register and go to our migration wizard.

  • Connect HelpSpot

    Choose and connect your HelpSpot service desk with HDM.

  • Grant access to your bold360 account.

  • Detail your needs

    Let us know what parts of your migration you want to tweak

  • Get your needs estimated

    We will research your application and get back to you with a cost and a scope of tasks.

  • Migrate from HelpSpot to bold360 all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your bold360 import

Our team would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

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