HelpSpot to Awesome Support (WordPress)
migration service

Smooth , no special know how or coding required. A complete HelpSpot to Awesome Support (WordPress) data migration tool.

More details

Your best tool for HelpSpot to Awesome Support (WordPress) data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on what data you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just select what data will go to the target platform and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing critical customer service details.
Easy process

No need to worry about scripting or constantly control each piece of info moved.

Just attach both platforms, pick what you need to migrate and let the Migration Wizard do the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

You data is key which is why we developed a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You’re in charge

Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to select the data arrangement, when it starts, and in what order.

Our tech engineers took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Outside of producing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from HelpSpot to Awesome Support (WordPress)

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in Awesome Support (WordPress).

Next

Sustained association between object and people

When migrating your data from HelpSpot to Awesome Support (WordPress) we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from HelpSpot to Awesome Support (WordPress)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpSpot to Awesome Support (WordPress) work

  • Prepare

    Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from HelpSpot to Awesome Support (WordPress).

  • Connect HelpSpot

    Fill in the form with required credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect Awesome Support (WordPress)

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Awesome Support (WordPress) everything

    When everything's tested out, determine a quiet time with the least load on the support department and begin migrating from HelpSpot to Awesome Support (WordPress).

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Awesome Support (WordPress) import

Our staff would be more than happy to perform a customized migration in case you have special demands.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration: Perks and Challenges of Manual and Automated Ways

Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…

Here’s Why You Should Not Postpone A Migration

There are times when we hear stuff such as “We want to migrate but not now” and “We would love to migrate but guess we…

Book a Call
cancel
%s
— %s