HelpSite import
in a few clicks

Without devs, timelack and hustle. With step-by-step HelpSite import setup form.

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HelpSite import tool you’ve been looking for

Your platform import issues are behind you now. Total migration from platform to platform with HDM quick and simple.
Save time & money
Affordable process cost, a swift migration to the new platform, and no need to develop the migration script. Get all of this with HDM service.
Smooth migration course
Simply prepare your information for transition beforehand and start moving your records. It’s not necessary to do everything alone.
Key custom records aside
Regardless of your reasons, migrate your old data to the target platform to keep the track of customer data easier.
Automatic import services

Why waste time moving things manually when a tool can deal with it?

Our migration system will deliver every piece of info so you don’t need to.

Preserved data structure

With HDM, you don’t have to worry that all your moved customer service data will migrate with mixed up arrangement.

Whether it is sender info or customer contacts, all of this is considered during the process.

Your info is safe

When you grant your passwords to our system, you can rest assured.

Only authorized staff members that directly work with your migration will be able to access to your profile info.

All the records is shielded by the state of the encryption systems from any electronic attacks.

Data mapping

Pick what data comes to your new platform yourself.

While managing the migration setup, you can choose what records to leave behind and what to take with you.

Ease of use

The whole process was intentionally created to allow users to set up the migration on their own.

You don’t have to have advanced skills or exceptional knowledge, just follow the shown hints.

Clients first

One of the key priorities of our company is to provide a service that we would like to experience ourselves. Even though G2 recognized our customer care, we develop continuously.


Why import data to HelpSite utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your information with third parties, and additionally thoroughly protect it, so nothing gets lost or stolen.

Next

User-friendly wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration helps you to instantly transfer custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to HelpSite with their respective agents, contacts, and attachments, that way, saving the record of customers' requests.

Next

Relations illustration

Objects you may import to HelpSite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to HelpSite in six simple steps

  • Prepare

    Register and go to our migration wizard.

  • Choose and connect your source service desk with HDM.

  • Give the right to access your HelpSite account.

  • Describe your needs

    Let us understand precisely what components of your migration you need to tweak

  • Have your requirements estimated

    We'll investigate your application and get back to you with a price and a scope of tasks.

  • Import to HelpSite all data

    Move all your customer service records in a single push.

We keep all data safe

We take safety very seriously and have established a complete set of practices, technologies, and policies to help ensure that your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

HelpSite import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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