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HelpSite to ZazaChat
migration service

Effortless , no special expertise or programming required. A complete HelpSite to ZazaChat data migration software.

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Your best tool for HelpSite to ZazaChat data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply decide on customer info you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target platform and observe the magic happening.
Record completion
Move your help desk data in full to make sure that no ticket has lost critical customer service details.
Easy process

You don’t have to bother about coding or constantly control each piece of info moved.

Just link both platforms, tick what you need to migrate and allow the tool deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive how you left it.

Data safety is paramount

You data is key which is why we created a method that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

You’re in charge

Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a few buttons to press it will be possible to pick the data arrangement, when it starts, and how.

Our software took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service first

Except providing great customer support services, we always strive to improve our customer service.

As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from HelpSite to ZazaChat

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in ZazaChat.

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Retained association between object and people

When migrating your data from HelpSite to ZazaChat we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpSite to ZazaChat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpSite to ZazaChat work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect HelpSite

    Opt and connect your HelpSite support desk with HDM.

  • Give the right to access your ZazaChat account.

  • Detail your business needs

    Let us understand precisely what components of your migration you want to fine-tune

  • Get your preferences estimated

    We will investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from HelpSite to ZazaChat everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your ZazaChat import

Our staff would be more than happy to run a custom migration if you have special demands.
Get a price estimation

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