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HelpSite to Web+Center
migration service

Smooth , no special expertise or programming required. A complete HelpSite to Web+Center data migration software.

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Your best tool for HelpSite to Web+Center data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply pick what data you need to transfer and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target solution and enjoy the wonders happening.
Record completion
Move your help desk info in full to ensure that no ticket has lost critical customer service details.
Easy process

You don’t have to bother about coding or constantly watch each record transferred.

Just attach both platforms, tick what you want to take to a new database and allow the Migration Wizard do the remainder.

Preserved connections

From sender information to phone number connection, your entire database will keep their prior data structure maintained.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Security is priority

You data is key which is why we designed a method that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Record mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.

Guided migration

If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except producing great customer support services, we always strive to improve our customer service.

As a team, we want you to have the best possible service, which is why we are constantly making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from HelpSite to Web+Center

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right destinations in Web+Center.

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Retained connectivity between object and people

When migrating your data from HelpSite to Web+Center we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpSite to Web+Center

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpSite to Web+Center work

  • Prepare

    Sign-up and go to our migration software.

  • Connect HelpSite

    Choose and connect your HelpSite support desk with HDM.

  • Connect Web+Center

    Give access to your Web+Center account.

  • Detail your requirements

    Let us understand precisely what parts of your migration you would like to fine-tune

  • Get your needs estimated

    We will investigate your case and send you with a the overall cost and a scope of work.

  • Migrate from HelpSite to Web+Center all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Web+Center import

Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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