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HelpSite to USU Valuemation (ITSDM)
migration service

Trouble-free , no special skill set or coding required. A complete HelpSite to USU Valuemation (ITSDM) data migration instrument.

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The best HelpSite to USU Valuemation (ITSDM) tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on customer info you need to transfer and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the new platform and observe the wonders happening.
Data structure maintenance
Move your help desk data in full to make sure that no ticket is missing vital customer support information.
Automated tool

Afraid that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool interface is as easy to use as possible.

Connect the platforms, pick data, click ok, and you’re done!

Data maintenance

Your information comes complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our team members can access to your credentials or other information.

You can rest assured that with HDM no data breaches are possible.

You’re in control

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks it will be possible to pick what goes where, when it starts, and in what order.

Our software took user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a data import service provider, we work to propose the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from HelpSite to USU Valuemation (ITSDM)

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in USU Valuemation (ITSDM).

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Retained relation between object and people

When migrating your records from HelpSite to USU Valuemation (ITSDM) we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSite to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpSite to USU Valuemation (ITSDM) work

  • Get ready

    Sign up and go to our migration tool.

  • Pick and link your HelpSite service desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Give access to your USU Valuemation (ITSDM) account.

  • Detail your requirements

    Let us know exactly what parts of your migration you want to tweak

  • Have your requirements estimated

    We'll research your application and get back to you with a price and a scope of tasks.

  • Migrate from HelpSite to USU Valuemation (ITSDM) everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your USU Valuemation (ITSDM) import

Our team would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation

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