HelpSite to uCare Help Desk
migration service
Trouble-free , no special expertise or programming required. A complete HelpSite to uCare Help Desk data migration tool.
HelpSite to uCare Help Desk
The best HelpSite to uCare Help Desk tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Just pick the records you need to move and start the transition immediately.Easy migration
No specific knowledge or skill required. Just select what data will go to the new solution and see the magic happening.Data completion
Transfer your help desk info in full to make sure that no ticket has lost essential customer service details.Automated tool
Worried that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool is as easy to use as possible.
Connect the platforms, pick records, click ok, and the migration is ready!
Data dependency
Your customer data migrates complete and we mean it.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our staff members have see your credentials or records.
You can be sure that with HDM no data breaches are possible.
Record mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might ever need.
Guided migration
If you are new to data migrations, worry not. Useful and intuitive on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we aim to offer the best possible migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from HelpSite to uCare Help Desk
Strong safety of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in uCare Help Desk.Next
Sustained connection between object and people
When migrating your records from HelpSite to uCare Help Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpSite to uCare Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpSite to uCare Help Desk work
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Get ready
Sign-up and go to our migration software.
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Connect HelpSite
Pick and connect your HelpSite support desk with HDM.
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Connect uCare Help Desk
Grant access to your uCare Help Desk account.
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Express your requirements
Let us know what components of your migration you would like to modify
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Get your needs estimated
We will investigate your application and get back to you with a the overall cost and a scope of work.
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Migrate from HelpSite to uCare Help Desk everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your uCare Help Desk import
Our team would be more than happy to run a custom migration if you have specific requirements.
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