HelpSite to Twilio Flex
migration service

Effortless , no special skill set or programming required. A complete HelpSite to Twilio Flex data migration software.

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Trustworthy and Reputable
Your passwords as well as data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've taken into account all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to migrate data from HelpSite to Twilio Flex

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in Twilio Flex.

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Sustained relation between object and people

When migrating your data from HelpSite to Twilio Flex we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from HelpSite to Twilio Flex

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from HelpSite to Twilio Flex work

  • Prepare

    Sign-up and go to our migration software.

  • Choose and link your HelpSite support desk with HDM.

  • Connect Twilio Flex

    Give access to your Twilio Flex account.

  • Explain your needs

    Let us know exactly what components of your migration you want to modify

  • Get your needs estimated

    We'll research your application and send you with a total price and a scope of work.

  • Migrate from HelpSite to Twilio Flex all data

    Transfer all your customer support records in a single push.


Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Twilio Flex import

Our staff would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation

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Help Desk Migration service


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