HelpSite to Track-It!
migration service

Effortless , no special expertise or programming required. A complete HelpSite to Track-It! data migration instrument.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've taken into account all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to switch from HelpSite to Track-It!

Strong security of your information

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Track-It!.

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When migrating your data from HelpSite to Track-It! we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from HelpSite to Track-It!

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from HelpSite to Track-It! work

  • Prepare

    Register and go to our migration software.

  • Connect HelpSite

    Opt and connect your HelpSite support desk with HDM.

  • Connect Track-It!

    Grant access to your Track-It! account.

  • Detail your needs

    Let us understand precisely what parts of your migration you wish to fine-tune

  • Get your needs estimated

    We will analyze your case and send you with a price and a scope of tasks.

  • Migrate from HelpSite to Track-It! all data

    Transfer all your customer support records in a single push.


Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Track-It! import

Our staff would be more than happy to run a custom migration if you have special demands.
Get a price estimation

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Help Desk Migration service


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