HelpSite to Track-It!
migration service
Effortless , no special expertise or programming required. A complete HelpSite to Track-It! data migration instrument.
HelpSite to Track-It!
Your best tool for HelpSite to Track-It! data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Simply decide on what data you need to transfer and start the transition immediately.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target platform and enjoy the wonders happening.Record completion
Migrate your help desk records in full to make sure that no ticket has lost critical customer service details.Automated migration
Scared that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool is as easy to use as possible.
Link the help desks, select data, click ok, and the migration is ready!
Data dependency
Your customer info migrates unite and we mean it.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our employees have see your credentials or records.
You can rest assured that with HDM no hacker attacks will take place.
You control the process
Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Simple & effective
In only a few buttons to press it will be possible to select what goes where, when it goes, and in what order.
Our software considered customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we work to deliver the best possible migration tool. However, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from HelpSite to Track-It!
Strong security of your information
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Track-It!.Next
Maintained link between object and people
When migrating your data from HelpSite to Track-It! we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpSite to Track-It!
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpSite to Track-It! work
Prepare
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from HelpSite to Track-It!.
Connect HelpSite
Complete the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
Link Track-It!
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
Migrate small amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Track-It! all data
Once everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from HelpSite to Track-It!.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional run your Track-It! import
Our staff would be more than happy to run a custom migration if you have special demands.
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