HelpSite to Support Desk
migration service
Smooth , no special expertise or programming required. A complete HelpSite to Support Desk data migration tool.
HelpSite to Support Desk
Your best tool for HelpSite to Support Desk data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Just pick the records you need to migrate and start the transition when comfortable.Simple migration
No tech knowledge or skill required. Just select what data will go to the new solution and see the miracle happening.Record completion
Move your help desk data in full to make sure that no ticket is missing vital customer support details.Automated migration
Afraid that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool user friendly as it can possibly be.
Connect the help desks, choose data, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is paramount
Information is everything which is why we designed a system that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.
Simple & effective
In only a couple of clicks you will be able to choose the data arrangement, when it goes, and in what order.
Our tech engineers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer service first
Except providing great customer service, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from HelpSite to Support Desk
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in Support Desk.Next
Retained connection between object and people
When migrating your data from HelpSite to Support Desk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpSite to Support Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpSite to Support Desk work
-
Prepare
Sign up and go to our migration software.
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Link HelpSite
Select and link your HelpSite support desk with HDM.
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Link Support Desk
Grant access to your Support Desk account.
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Explain your requirements
Let us understand precisely what components of your migration you wish to tweak
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Have your needs estimated
We'll analyze your application and get back to you with a total price and a scope of tasks.
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Migrate from HelpSite to Support Desk everything
Move all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Support Desk import
Our staff would be more than happy to run a custom migration in case you have particular requirements.
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