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HelpSite to SteadyPoint Office 365 Help desk
migration service

Trouble-free , no special expertise or coding required. A complete HelpSite to SteadyPoint Office 365 Help desk data migration instrument.

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The best HelpSite to SteadyPoint Office 365 Help desk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just choose what data you need to move and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new system and enjoy the magic happening.
Data completion
Transfer your help desk data in full to ensure that no ticket has lost critical customer support details.
Automated tool

Afraid that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool is as easy to use as possible.

Link the help desks, pick data, click ok, and you’re done!

Data dependency

Your information migrates complete , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees can see your credentials or records.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Simple & effective

In just a few clicks it is possible to select what goes where, when it goes, and in what order.

Our developers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service provider, we work to deliver the most effective migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from HelpSite to SteadyPoint Office 365 Help desk

Castle gates

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in SteadyPoint Office 365 Help desk.

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Sustained association between object and people

When migrating your records from HelpSite to SteadyPoint Office 365 Help desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSite to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpSite to SteadyPoint Office 365 Help desk work

  • Get ready

    Sign up and go to our migration tool.

  • Connect HelpSite

    Select and link your HelpSite support desk with HDM.

  • Connect SteadyPoint Office 365 Help desk

    Grant access to your SteadyPoint Office 365 Help desk account.

  • Express your needs

    Let us know exactly what components of your migration you wish to tweak

  • Have your requirements estimated

    We shall analyze your application and send you with a cost and a scope of work.

  • Migrate from HelpSite to SteadyPoint Office 365 Help desk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your SteadyPoint Office 365 Help desk import

Our team would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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