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HelpSite to Spiceworks
migration service

Trouble-free , no special expertise or programming required. A complete HelpSite to Spiceworks data migration tool.

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The best HelpSite to Spiceworks tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply pick what data you need to migrate and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target solution and enjoy the miracle happening.
Data completion
Transfer your help desk info in full to ensure that no ticket is missing critical customer service information.
Automated tool

Worried that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool interface simple to use as possible.

Link the help desks, choose data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is paramount

Information is everything which is why we created a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.

Simple & effective

In only a couple of buttons to press you will be able to select what goes where, when it starts, and how.

Our tech engineers took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Great service first

Except providing great customer service, we always want to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.


Why you should use Help Desk Migration to switch from HelpSite to Spiceworks

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in Spiceworks.

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Sustained relation between object and people

When migrating your records from HelpSite to Spiceworks we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpSite to Spiceworks

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpSite to Spiceworks work

  • Get ready

    Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from HelpSite to Spiceworks.

  • Fill in the form with necessary credentials to allow our data migration tool to fetch records from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Spiceworks all data

    Once everything's tested, determine a quiet time with the least load on the support staff and start migrating from HelpSite to Spiceworks.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Spiceworks import

Our team would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation

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