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HelpSite to Spiceworks Cloud
migration service

Trouble-free , no special know how or coding required. A complete HelpSite to Spiceworks Cloud data migration tool.

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The best HelpSite to Spiceworks Cloud tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick customer info you need to move and start the transition right away.
Easy transition process
No specific expertise needed. Just select what data will go to the new solution and observe the magic happening.
Data structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost essential customer support details.
Easy procedure

You don’t have to bother about scripting or constantly watch each piece of info transferred.

Just attach both platforms, tick what you need to take to a new database and let the system deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive where you expected.

Data safety is priority

You data is key which is why we developed a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You’re in control

Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks you will be able to pick what goes where, when it goes, and in what order.

Our tech engineers took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Outside of producing great customer support services, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are always putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from HelpSite to Spiceworks Cloud

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in Spiceworks Cloud.

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Sustained relation between object and people

When migrating your records from HelpSite to Spiceworks Cloud we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSite to Spiceworks Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpSite to Spiceworks Cloud work

  • Get ready

    Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from HelpSite to Spiceworks Cloud.

  • Connect HelpSite

    Fill out the form with required credentials to permit our data migration tool to fetch data from your current help desk.

  • Connect Spiceworks Cloud

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Spiceworks Cloud all data

    When everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from HelpSite to Spiceworks Cloud.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Spiceworks Cloud import

Our team would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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