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HelpSite to SimplyDesk
migration service

Effortless , no special skill set or programming required. A complete HelpSite to SimplyDesk data migration software.

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Your best tool for HelpSite to SimplyDesk data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply decide on the records you need to migrate and set off with the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the target platform and see the miracle happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing critical customer service information.
Automated migration

Afraid that you’ll have to use special skills to migrate your info? Don’t be as we ensured that our tool interface accessible as it can possibly be.

Link the help desks, pick data, click ok, and you’re done!

Data maintenance

Your customer info comes unite and we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our employees have access to your passwords or other information.

You may be sure that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we strive to deliver the best possible migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from HelpSite to SimplyDesk

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in SimplyDesk.

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When migrating your data from HelpSite to SimplyDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpSite to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpSite to SimplyDesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Opt and connect your HelpSite service desk with HDM.

  • Give the right to access your SimplyDesk account.

  • Outline your needs

    Let us know what parts of your migration you wish to tweak

  • Get your needs estimated

    We shall research your application and get back to you with a cost and a scope of work.

  • Migrate from HelpSite to SimplyDesk everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your SimplyDesk import

Our staff would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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