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HelpSite to Sentiment
migration service

Effortless , no special knowledge or coding required. A complete HelpSite to Sentiment data migration tool.

More details

Your best tool for HelpSite to Sentiment data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just decide on what data you need to migrate and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and enjoy the miracle happening.
Record completion
Move your help desk info in full to make certain that no ticket has lost vital customer service information.
Simple and easy procedure

No need to worry about scripting or constantly watch each piece of info moved.

Just link your source and target, choose what you want to take to a new database and allow the Migration Wizard deal with the rest for you.

Data dependency

Your information migrates complete and we mean it.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members have access to your credentials or other information.

You can rest assured that with HDM no data breaches will take place.

You control the process

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service provider, we aim to propose the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from HelpSite to Sentiment

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in Sentiment.

Next

When migrating your data from HelpSite to Sentiment we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSite to Sentiment

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpSite to Sentiment work

  • Prepare

    Sign-up and go to our migration service.

  • Connect HelpSite

    Pick and connect your HelpSite service desk with HDM.

  • Connect Sentiment

    Give access to your Sentiment account.

  • Describe your needs

    Let us know what elements of your migration you would like to tweak

  • Get your needs estimated

    We'll investigate your case and send you with a price range and a scope of tasks.

  • Migrate from HelpSite to Sentiment everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Sentiment import

Our staff would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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