HelpSite to Re:Desk
migration service
Trouble-free , no special expertise or coding required. A complete HelpSite to Re:Desk data migration instrument.
HelpSite to Re:Desk
The best HelpSite to Re:Desk tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Just decide on customer info you need to migrate and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new platform and observe the miracle happening.Data completion
Move your help desk info in full to ensure that no ticket is missing vital customer service information.Automated tool
Worried that you’ll need special skills to move your info? Don’t be as we made sure that our tool simple to use as it can possibly be.
Connect the help desks, choose records, click ok, and you’re done!
Intact data links
From sender information to phone number connection, your entire database will keep their previous data structure untouched.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Security is priority
Information is key which is why we created a tool that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Record mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except producing great customer service, we always want to develop our customer service.
As a company, we want you to experience best possible service, which is why we are continuously making great strides to improve the general experience.
Why you should use Help Desk Migration to switch from HelpSite to Re:Desk
Strong privacy of your records
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Re:Desk.Next
Retained connection between object and people
When migrating your records from HelpSite to Re:Desk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpSite to Re:Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpSite to Re:Desk work
Get ready
Sign-up and go to our migration service.
Link HelpSite
Pick and connect your HelpSite service desk with HDM.
Connect Re:Desk
Grant the right to access your Re:Desk account.
Explain your requirements
Let us know what parts of your migration you would like to adjust
Get your preferences estimated
We shall research your case and get back to you with a the overall cost and a scope of tasks.
Migrate from HelpSite to Re:Desk all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert run your Re:Desk import
Our team would be more than happy to run a customized migration in case you have particular demands.
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