HelpSite to ProProfs Help Desk
migration service
Smooth , no special skill set or coding required. A complete HelpSite to ProProfs Help Desk data migration tool.
HelpSite to ProProfs Help Desk
Your best tool for HelpSite to ProProfs Help Desk data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Simply pick the records you need to move and start the transition right away.Effortless transition process
No special expertise needed. Just select what data will go to the target solution and see the magic happening.Record structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost essential customer support details.Automated migration
Worried that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool is as easy to use as possible.
Link the help desks, select data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their previous data structure maintained.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive where you expected.
Security is paramount
Information is key which is why we designed a system that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
You control the process
Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Efficient out-of-the-box solution
In just a few buttons to press you will be able to choose what goes where, when it goes, and in what order.
Our tech engineers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Outside of providing great customer service, we always want to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to migrate data from HelpSite to ProProfs Help Desk
Strong security of your records
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in ProProfs Help Desk.Next
Maintained relation between object and people
When migrating your data from HelpSite to ProProfs Help Desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpSite to ProProfs Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpSite to ProProfs Help Desk work
Prepare
Sign-up and go to our migration tool.
Connect HelpSite
Opt and link your HelpSite support desk with HDM.
Connect ProProfs Help Desk
Grant access to your ProProfs Help Desk account.
Clarify your needs
Let us understand precisely what parts of your migration you want to tweak
Get your needs estimated
We'll investigate your application and send you with a total price and a scope of work.
Migrate from HelpSite to ProProfs Help Desk all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist perform your ProProfs Help Desk import
Our staff would be more than happy to perform a personalized migration if you have specific requirements.
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