HelpSite to Oracle Service Cloud
migration service
Extremely easy , no special skill set or coding required. A complete HelpSite to Oracle Service Cloud data migration tool.
HelpSite to Oracle Service Cloud
The best HelpSite to Oracle Service Cloud tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Just decide on the records you need to transfer and start the transition when comfortable.Simple transition process
No tech expertise needed. Just select what data will go to the new platform and see the wonders happening.Data structure maintenance
Move your help desk records in full to ensure that no ticket is missing essential customer support details.Effortless procedure
No need to worry about scripting or continuously watch each record moved.
Just link your source and target, pick what you want to take to a new database and allow the tool deal with the remainder.
Data maintenance
Your information comes complete , you can take our word.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind thick walls. Not even all our staff members can see your passwords or records.
You can rest assured that with HDM no hacker attacks are possible.
Data mapping
Choose data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service provider, we aim to offer the most effective migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from HelpSite to Oracle Service Cloud
Strong privacy of your information
The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in Oracle Service Cloud.Next
Retained link between object and people
When migrating your records from HelpSite to Oracle Service Cloud we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpSite to Oracle Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpSite to Oracle Service Cloud work
Get ready
Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from HelpSite to Oracle Service Cloud.
Connect HelpSite
Complete the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.
Connect Oracle Service Cloud
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Oracle Service Cloud all data
When everything's validated, choose a quiet time with the least load on the support staff and start migrating from HelpSite to Oracle Service Cloud.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro perform your Oracle Service Cloud import
Our team would be more than happy to perform a customized migration in case you have specific demands.
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