HelpSite to Magento HelpDesk Ultimate
migration service
Extremely easy , no special knowledge or coding required. A complete HelpSite to Magento HelpDesk Ultimate data migration instrument.
HelpSite to Magento HelpDesk Ultimate
The best HelpSite to Magento HelpDesk Ultimate tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Just pick customer info you need to migrate and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new solution and observe the miracle happening.Data completion
Move your help desk records in full to ensure that no ticket is missing vital customer support information.Easy process
No need to worry about coding or continuously watch each record transferred.
Just link both platforms, tick what you need to migrate and let the tool deal with the remainder.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is priority
Information is key which is why we developed a tool that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Record mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.
Simple & effective
In just a couple of clicks you will be able to pick what goes where, when it goes, and how.
Our developers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer service first
Outside of producing great customer service, we always strive to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from HelpSite to Magento HelpDesk Ultimate
Strong privacy of your information
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in Magento HelpDesk Ultimate.Next
Retained association between object and people
When migrating your records from HelpSite to Magento HelpDesk Ultimate we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpSite to Magento HelpDesk Ultimate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpSite to Magento HelpDesk Ultimate work
Get ready
Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from HelpSite to Magento HelpDesk Ultimate.
Link HelpSite
Fill in the form with required credentials to allow our data migration tool to access information from your current help desk.
Link Magento HelpDesk Ultimate
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs
Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Magento HelpDesk Ultimate all data
When everything's validated, choose a quiet time with the minimal load on the support department and start migrating from HelpSite to Magento HelpDesk Ultimate.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro run your Magento HelpDesk Ultimate import
Our team would be more than happy to run a customized migration in case you have particular requirements.
Get a price estimationBlog Articles You Might Find Useful
Help Desk System Reviews
A Guide To Help Desk Software
What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking …
Data Migration 101
How Much Time Does Data Migration Take?
It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their …
Data Migration 101
Help Desk Migration Checklist: Essential Steps You Should Take
Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical …