HelpSite to Kayako Classic
migration service

Trouble-free , no special skill set or programming required. A complete HelpSite to Kayako Classic data migration instrument.

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Secure and Safe
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to migrate data from HelpSite to Kayako Classic

Strong security of your data

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in Kayako Classic.

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Maintained relation between object and people

When migrating your records from HelpSite to Kayako Classic we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from HelpSite to Kayako Classic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from HelpSite to Kayako Classic work

  • Get ready

    Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from HelpSite to Kayako Classic.

  • Connect HelpSite

    Fill in the form with necessary credentials to permit our data migration tool to access data from your current help desk.

  • Connect Kayako Classic

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Kayako Classic all data

    Once everything's tested out, determine a quiet time with the minimal load on the support team and start migrating from HelpSite to Kayako Classic.


Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Kayako Classic import

Our team would be more than happy to perform a personalized migration in case you have specific requirements.
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