HelpSite to Kayako Classic
migration service
Trouble-free , no special skill set or programming required. A complete HelpSite to Kayako Classic data migration instrument.
HelpSite to Kayako Classic
The best HelpSite to Kayako Classic tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Just pick customer info you need to migrate and start the transition right away.Effortless transition process
No special expertise required. Just pick what data will go to the new solution and observe the miracle happening.Data structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing essential customer support details.Simple and easy process
No need to worry about coding or continuously control each record transferred.
Just link both platforms, tick what you need to take to a new database and allow the system deal with the rest for you.
Preserved connections
From sender information to phone number connection, all you records will keep their prior connections intact.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Security is paramount
You data is everything which is why we developed a method that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Data mapping
Pick information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might actually need.
Efficient out-of-the-box solution
In only a couple of clicks you will be able to pick the data arrangement, when it goes, and how.
Our developers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.
Good service first
Apart from providing great customer support services, we always want to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from HelpSite to Kayako Classic
Strong security of your data
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in Kayako Classic.Next
Maintained relation between object and people
When migrating your records from HelpSite to Kayako Classic we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpSite to Kayako Classic
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpSite to Kayako Classic work
Get ready
Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from HelpSite to Kayako Classic.
Connect HelpSite
Fill in the form with necessary credentials to permit our data migration tool to access data from your current help desk.
Connect Kayako Classic
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Kayako Classic all data
Once everything's tested out, determine a quiet time with the minimal load on the support team and start migrating from HelpSite to Kayako Classic.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert perform your Kayako Classic import
Our team would be more than happy to perform a personalized migration in case you have specific requirements.
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