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HelpSite to Intercom
migration service

Extremely easy , no special expertise or coding required. A complete HelpSite to Intercom data migration software.

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The best HelpSite to Intercom tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Just pick the records you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new solution and see the miracle happening.
Data completion
Move your help desk records in full to ensure that no ticket has lost essential customer service information.
Effortless procedure

No need to worry about scripting or continuously watch each piece of info moved.

Just link both platforms, pick what you need to take to a new database and allow the tool deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

Information is everything which is why we designed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You control the process

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Simple & effective

In just a few clicks you will be able to choose the data arrangement, when it starts, and in what order.

Our tech engineers took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Good service first

Except producing great customer service, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from HelpSite to Intercom

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Intercom.

Next

When migrating your records from HelpSite to Intercom we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSite to Intercom

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpSite to Intercom work

  • Get ready

    Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from HelpSite to Intercom.

  • Fill in the form with necessary credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Intercom all data

    When everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from HelpSite to Intercom.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Intercom import

Our team would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation

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