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HelpSite to Front
migration service

Effortless , no special knowledge or programming required. A complete HelpSite to Front data migration instrument.

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Your best tool for HelpSite to Front data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just choose customer info you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new system and observe the wonders happening.
Record completion
Transfer your help desk info in full to make sure that no ticket has lost essential customer support information.
Automated migration

Worried that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool user friendly as it can possibly be.

Attach the platforms, choose records, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, your entire database will keep their previous data structure maintained.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

You data is key which is why we designed a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Record mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might ever need.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except producing great customer support services, we always want to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from HelpSite to Front

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in Front.

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When migrating your data from HelpSite to Front we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSite to Front

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpSite to Front work

  • Prepare

    Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from HelpSite to Front.

  • Complete the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.

  • Connect Front

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Front all data

    When everything's validated, find a quiet time with the minimal load on the support department and begin migrating from HelpSite to Front.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Front import

Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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