HelpSite to Freshservice
migration service
Effortless , no special expertise or programming required. A complete HelpSite to Freshservice data migration software.
HelpSite to Freshservice
Your best tool for HelpSite to Freshservice data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and code development processes. Just choose what data you need to migrate and start the transition immediately.Easy migration
No specific knowledge or skill required. Just choose what data will go to the new system and enjoy the miracle happening.Record completion
Transfer your help desk data in full to make sure that no ticket is missing critical customer service details.Simple and easy process
You don’t have to bother about coding or constantly control each record transferred.
Just attach your source and target, choose what you want to take to a new database and let the tool do the remainder.
Data dependency
Your customer info comes complete and we mean it.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our employees have see your passwords or records.
You may be sure that with HDM no data breaches will take place.
Record mapping
Select records that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we strive to deliver the best possible migration tool. However, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from HelpSite to Freshservice
Strong safety of your data
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in Freshservice.Next
Sustained connectivity between object and people
When migrating your data from HelpSite to Freshservice we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpSite to Freshservice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpSite to Freshservice work
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Prepare
Start by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from HelpSite to Freshservice.
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Connect HelpSite
Fill in the form with requested credentials to allow our data migration tool to access records from your current help desk.
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Link Freshservice
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
-
Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Freshservice everything
When everything's validated, choose a quiet time with the least load on the support team and begin migrating from HelpSite to Freshservice.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Freshservice import
Our staff would be more than happy to run a custom migration in case you have special needs.
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