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HelpSite to Faveo Helpdesk
migration service

Effortless , no special know how or programming required. A complete HelpSite to Faveo Helpdesk data migration software.

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Your best tool for HelpSite to Faveo Helpdesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just decide on customer info you need to migrate and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just choose what data will go to the new platform and observe the miracle happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost critical customer service information.
Automated migration

Scared that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool interface accessible as possible.

Link the platforms, select records, click ok, and you’re done!

Intact connections

From sender information to phone number connection, your entire database will keep their previous connections maintained.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Security is priority

Information is everything which is why we designed a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

Data mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.

Efficient out-of-the-box solution

In only a few clicks it will be possible to pick what goes where, when it starts, and how.

Our software took user experience as a priority and ensured that you will be able to use the system to its fullest.

Good service first

Outside of producing great customer service, we always aim to develop our customer service.

As a team, we want you to experience best possible service, which is why we are always making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from HelpSite to Faveo Helpdesk

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in Faveo Helpdesk.

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When migrating your data from HelpSite to Faveo Helpdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSite to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpSite to Faveo Helpdesk work

  • Prepare

    Register and go to our migration wizard.

  • Connect HelpSite

    Select and connect your HelpSite service desk with HDM.

  • Connect Faveo Helpdesk

    Give the right to access your Faveo Helpdesk account.

  • Detail your needs

    Let us know what parts of your migration you would like to tweak

  • Have your needs estimated

    We will research your case and send you with a cost and a scope of work.

  • Migrate from HelpSite to Faveo Helpdesk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Faveo Helpdesk import

Our staff would be more than happy to perform a customized migration if you have special demands.
Get a price estimation

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