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HelpSite to EvantoDesk
migration service

Effortless , no special know how or coding required. A complete HelpSite to EvantoDesk data migration software.

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Your best tool for HelpSite to EvantoDesk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Just choose the records you need to move and set off with the transition right away.
Simple transition process
No tech expertise needed. Just choose what data will go to the new system and see the magic happening.
Record structure maintenance
Move your help desk info in full to make certain that no ticket is missing essential customer service details.
Automated migration

Worried that you’ll need special skills to move your info? Worry not as we ensured that our tool interface accessible as it can possibly be.

Link the help desks, select records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their prior data structure maintained.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

You data is key which is why we designed a method that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

Data mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Outside of producing great customer support services, we always aim to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from HelpSite to EvantoDesk

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in EvantoDesk.

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Retained association between object and people

When migrating your data from HelpSite to EvantoDesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSite to EvantoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpSite to EvantoDesk work

  • Prepare

    Sign-up and go to our migration service.

  • Select and connect your HelpSite support desk with HDM.

  • Give the right to access your EvantoDesk account.

  • Describe your needs

    Let us know what aspects of your migration you need to modify

  • Get your needs estimated

    We will research your application and send you with a price and a scope of tasks.

  • Migrate from HelpSite to EvantoDesk all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your EvantoDesk import

Our staff would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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