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HelpSite to elevio
migration service

Smooth , no special expertise or coding required. A complete HelpSite to elevio data migration instrument.

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Your best tool for HelpSite to elevio data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just pick the records you need to transfer and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and see the wonders happening.
Record completion
Migrate your help desk records in full to make certain that no ticket is missing critical customer service details.
Effortless process

You don’t have to bother about coding or continuously watch each record moved.

Just attach both platforms, pick what you need to take to a new database and allow the Migration Wizard deal with the remainder.

Preserved connections

From sender information to phone number connection, your entire database will keep their prior connections intact.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

You data is everything which is why we developed a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

Record mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.

Simple & effective

In just a couple of clicks you will be able to choose the data arrangement, when it goes, and how.

Our developers considered user experience as a priority and ensured that it will be possible to use the system to its fullest.

Great service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from HelpSite to elevio

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in elevio.

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Maintained connection between object and people

When migrating your data from HelpSite to elevio we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSite to elevio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpSite to elevio work

  • Prepare

    Register and go to our migration service.

  • Select and connect your HelpSite support desk with HDM.

  • Grant the right to access your elevio account.

  • Outline your needs

    Let us know exactly what aspects of your migration you need to modify

  • Have your requirements estimated

    We shall analyze your application and send you with a price and a scope of tasks.

  • Migrate from HelpSite to elevio all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your elevio import

Our staff would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation

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