HelpSite to eHelpDesk
migration service
Effortless , no special expertise or programming required. A complete HelpSite to eHelpDesk data migration tool.
HelpSite to eHelpDesk
Your best tool for HelpSite to eHelpDesk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Just decide on customer info you need to move and start the transition right away.Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and observe the magic happening.Record completion
Migrate your help desk data in full to make sure that no ticket has lost vital customer support information.Automated migration
Afraid that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool user friendly as it can possibly be.
Link the platforms, choose records, click ok, and you’re done!
Data dependency
Your customer info migrates complete , you can take our word.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our team members can access to your credentials or records.
You can be certain with HDM no data breaches are possible.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might ever need.
Simple & effective
In only a few clicks it will be possible to pick what goes where, when it goes, and in what order.
Our tech engineers took user experience as a priority and ensured that you will be able to use the system to its fullest.
Customer priority
As a migration service supplier, we aim to propose the most effective migration tool. Yet, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from HelpSite to eHelpDesk
Strong security of your data
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in eHelpDesk.Next
Maintained association between object and people
When migrating your data from HelpSite to eHelpDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpSite to eHelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpSite to eHelpDesk work
-
Prepare
Sign up and go to our migration wizard.
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Connect HelpSite
Select and link your HelpSite service desk with HDM.
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Connect eHelpDesk
Grant access to your eHelpDesk account.
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Explain your needs
Let us understand precisely what parts of your migration you need to tweak
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Have your requirements estimated
We'll analyze your case and send you with a price range and a scope of tasks.
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Migrate from HelpSite to eHelpDesk everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your eHelpDesk import
Our staff would be more than happy to run a custom migration if you have particular demands.
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