HelpSite to DualDesk
migration service
Trouble-free , no special know how or coding required. A complete HelpSite to DualDesk data migration tool.
HelpSite to DualDesk
The best HelpSite to DualDesk tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just choose the records you need to move and set off with the transition when comfortable.Simple transition process
No tech expertise needed. Just select what data will go to the new system and see the magic happening.Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost vital customer service details.Automated tool
Scared that you’ll need advanced skills to move your info? Worry not as we made sure that our tool interface simple to use as it can possibly be.
Link the help desks, select records, click ok, and you’re done!
Data maintenance
Your information migrates complete and we mean it.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our team members have see your credentials or other information.
You may rest assured that with HDM no data breaches will take place.
You control the process
Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service provider, we aim to propose the best possible migration tool. Nevertheless, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from HelpSite to DualDesk
Strong privacy of your information
The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in DualDesk.Next
Retained connection between object and people
When migrating your records from HelpSite to DualDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpSite to DualDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpSite to DualDesk work
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Get ready
Register and go to our migration service.
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Connect HelpSite
Pick and connect your HelpSite support desk with HDM.
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Connect DualDesk
Give the right to access your DualDesk account.
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Describe your needs
Let us understand precisely what components of your migration you need to tweak
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Get your preferences estimated
We shall investigate your case and get back to you with a price range and a scope of tasks.
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Migrate from HelpSite to DualDesk all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your DualDesk import
Our team would be more than happy to perform a custom migration if you have particular needs.
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