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HelpSite to Dezide
migration service

Effortless , no special knowledge or programming required. A complete HelpSite to Dezide data migration tool.

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Your best tool for HelpSite to Dezide data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Simply pick what data you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target solution and enjoy the miracle happening.
Record completion
Move your help desk records in full to make sure that no ticket has lost vital customer support details.
Simple and easy procedure

You don’t have to bother about coding or constantly control each piece of info transferred.

Just link both platforms, pick what you need to migrate and allow the system do the remainder.

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive where you left it.

Security is priority

Information is key which is why we created a system that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a few buttons to press you will be able to select the data arrangement, when it goes, and in what order.

Our developers considered customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Great service first

Except producing great customer service, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from HelpSite to Dezide

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in Dezide.

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When migrating your data from HelpSite to Dezide we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpSite to Dezide

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpSite to Dezide work

  • Prepare

    Register and go to our migration software.

  • Connect HelpSite

    Choose and link your HelpSite support desk with HDM.

  • Grant access to your Dezide account.

  • Outline your needs

    Let us know exactly what parts of your migration you would like to tweak

  • Get your preferences estimated

    We'll research your case and get back to you with a cost and a scope of work.

  • Migrate from HelpSite to Dezide everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Dezide import

Our staff would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation

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