HelpSite to Deskpro
migration service
Smooth , no special skill set or coding required. A complete HelpSite to Deskpro data migration tool.
HelpSite to Deskpro
Your best tool for HelpSite to Deskpro data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Simply decide on customer info you need to migrate and start the transition immediately.Easy transition process
No specific expertise needed. Just select what data will go to the target platform and observe the miracle happening.Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost vital customer support information.Easy procedure
You don’t have to bother about scripting or continuously watch each record transferred.
Just link both platforms, choose what you need to take to a new database and allow the tool deal with the remainder.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is paramount
You data is everything which is why we designed a system that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Data mapping
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.
Efficient out-of-the-box solution
In just a few buttons to press it will be possible to pick the data arrangement, when it goes, and in what order.
Our tech engineers considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer service first
Except providing great customer support services, we always strive to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to migrate data from HelpSite to Deskpro
Strong safety of your records
The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in Deskpro.Next
Sustained relation between object and people
When migrating your data from HelpSite to Deskpro we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpSite to Deskpro
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpSite to Deskpro work
Prepare
Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from HelpSite to Deskpro.
Link HelpSite
Fill in the form with required credentials to allow our data migration tool to fetch records from your current help desk.
Connect Deskpro
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
Migrate limited amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Deskpro all data
When everything's tested, determine a quiet time with the least load on the support team and begin migrating from HelpSite to Deskpro.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist perform your Deskpro import
Our staff would be more than happy to perform a customized migration if you have particular demands.
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