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HelpSite to CS for SharePoint
migration service

Smooth , no special knowledge or programming required. A complete HelpSite to CS for SharePoint data migration tool.

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Your best tool for HelpSite to CS for SharePoint data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just choose customer info you need to transfer and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and observe the wonders happening.
Record completion
Move your help desk records in full to ensure that no ticket is missing critical customer service details.
Effortless procedure

No need to worry about coding or constantly control each record moved.

Just link your source and target, tick what you need to migrate and allow the tool deal with the remainder.

Data dependency

Your customer info comes complete and we mean it.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees have see your passwords or other information.

You can rest assured that with HDM no data breaches are possible.

Record mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.

Simple & effective

In only a couple of clicks it is possible to pick the data arrangement, when it starts, and in what order.

Our software took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we aim to deliver the best possible migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from HelpSite to CS for SharePoint

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in CS for SharePoint.

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Retained connection between object and people

When migrating your data from HelpSite to CS for SharePoint we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSite to CS for SharePoint

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpSite to CS for SharePoint work

  • Prepare

    Register and go to our migration software.

  • Select and connect your HelpSite support desk with HDM.

  • Give access to your CS for SharePoint account.

  • Detail your needs

    Let us know what elements of your migration you wish to modify

  • Get your preferences estimated

    We shall analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from HelpSite to CS for SharePoint everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your CS for SharePoint import

Our staff would be more than happy to run a customized migration in case you have special needs.
Get a price estimation

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