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HelpSite to CrazyCall
migration service

Extremely easy , no special knowledge or coding required. A complete HelpSite to CrazyCall data migration tool.

More details

The best HelpSite to CrazyCall tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just decide on what data you need to transfer and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new platform and enjoy the wonders happening.
Data completion
Migrate your help desk records in full to make sure that no ticket is missing critical customer service details.
Easy process

No need to worry about scripting or continuously control each piece of info moved.

Just attach your source and target, tick what you want to take to a new database and let the system do the rest for you.

Data dependency

Your information comes complete and we mean it.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our employees have see your credentials or other information.

You may be sure that with HDM no hacker attacks are possible.

You’re in control

Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we aim to deliver the best possible migration tool. However, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from HelpSite to CrazyCall

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in CrazyCall.

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Maintained association between object and people

When migrating your records from HelpSite to CrazyCall we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSite to CrazyCall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpSite to CrazyCall work

  • Get ready

    Register and go to our migration service.

  • Pick and connect your HelpSite support desk with HDM.

  • Connect CrazyCall

    Give the right to access your CrazyCall account.

  • Outline your needs

    Let us understand precisely what elements of your migration you wish to fine-tune

  • Get your preferences estimated

    We'll research your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from HelpSite to CrazyCall all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your CrazyCall import

Our team would be more than happy to run a custom migration in case you have special demands.
Get a price estimation

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