HelpSite to CMDBuild
migration service
Smooth , no special skill set or coding required. A complete HelpSite to CMDBuild data migration software.
HelpSite to CMDBuild
Your best tool for HelpSite to CMDBuild data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Just choose customer info you need to migrate and start the transition immediately.Effortless transition process
No special expertise needed. Just choose what data will go to the new system and observe the miracle happening.Record structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost vital customer service details.Automated migration
Worried that you’ll need advanced skills to move your info? Worry not as we made sure that our tool simple to use as possible.
Link the platforms, pick data, click ok, and the migration is ready!
Preserved connections
From sender information to phone number connection, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is paramount
You data is key which is why we developed a tool that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
Data mapping
Select records that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might actually need.
Efficient out-of-the-box solution
In just a few clicks it is possible to pick what goes where, when it goes, and how.
Our software considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Great service first
Apart from providing great customer support services, we always aim to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from HelpSite to CMDBuild
Strong security of your records
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in CMDBuild.Next
Maintained connectivity between object and people
When migrating your data from HelpSite to CMDBuild we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpSite to CMDBuild
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpSite to CMDBuild work
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Prepare
Sign-up and go to our migration tool.
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Connect HelpSite
Select and connect your HelpSite support desk with HDM.
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Connect CMDBuild
Grant the right to access your CMDBuild account.
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Detail your needs
Let us know exactly what parts of your migration you want to fine-tune
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Get your requirements estimated
We shall investigate your application and send you with a the overall cost and a scope of work.
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Migrate from HelpSite to CMDBuild all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your CMDBuild import
Our staff would be more than happy to perform a custom migration if you have particular needs.
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