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HelpSite to ClickDesk
migration service

Extremely easy , no special skill set or programming required. A complete HelpSite to ClickDesk data migration tool.

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The best HelpSite to ClickDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just choose what data you need to migrate and start the transition right away.
Simple transition process
No tech expertise required. Just select what data will go to the new system and enjoy the miracle happening.
Data structure maintenance
Move your help desk data in full to ensure that no ticket is missing vital customer service information.
Automated tool

Afraid that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool user friendly as possible.

Connect the help desks, pick records, click ok, and you’re done!

Data maintenance

Your customer data comes complete and we mean it.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our team members have access to your credentials or records.

You can be certain with HDM no hacker attacks will take place.

Data mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Efficient out-of-the-box solution

In only a couple of clicks it is possible to select what goes where, when it goes, and in what order.

Our tech engineers considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we aim to propose the best possible migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from HelpSite to ClickDesk

Castle gates

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in ClickDesk.

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Retained association between object and people

When migrating your records from HelpSite to ClickDesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSite to ClickDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpSite to ClickDesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Pick and connect your HelpSite service desk with HDM.

  • Connect ClickDesk

    Grant access to your ClickDesk account.

  • Clarify your requirements

    Let us know what elements of your migration you need to tweak

  • Get your requirements estimated

    We will analyze your case and send you with a total price and a scope of tasks.

  • Migrate from HelpSite to ClickDesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your ClickDesk import

Our team would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

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