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HelpSite to BOSSDesk
migration service

Smooth , no special knowledge or coding required. A complete HelpSite to BOSSDesk data migration instrument.

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Your best tool for HelpSite to BOSSDesk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply pick the records you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and see the wonders happening.
Record completion
Migrate your help desk records in full to ensure that no ticket is missing vital customer support information.
Effortless process

You don’t have to bother about scripting or continuously watch each piece of info moved.

Just link both platforms, tick what you want to take to a new database and allow the tool deal with the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you left it.

Security is paramount

Information is key which is why we developed a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You’re in charge

Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Outside of providing great customer service, we always aim to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from HelpSite to BOSSDesk

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in BOSSDesk.

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Maintained connectivity between object and people

When migrating your data from HelpSite to BOSSDesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpSite to BOSSDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpSite to BOSSDesk work

  • Prepare

    Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from HelpSite to BOSSDesk.

  • Complete the form with necessary credentials to permit our data migration tool to access records from your current help desk.

  • Connect BOSSDesk

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to BOSSDesk all data

    Once everything's validated, determine a quiet time with the least load on the support department and begin migrating from HelpSite to BOSSDesk.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your BOSSDesk import

Our staff would be more than happy to run a customized migration in case you have particular requirements.
Get a price estimation

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