HelpSite to Basic Online Service Desk / Help Desk
migration service
Extremely easy , no special know how or coding required. A complete HelpSite to Basic Online Service Desk / Help Desk data migration instrument.
HelpSite to Basic Online Service Desk / Help Desk
The best HelpSite to Basic Online Service Desk / Help Desk tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Just decide on customer info you need to migrate and set off with the transition right away.Simple transition process
No tech expertise needed. Just pick what data will go to the new platform and observe the miracle happening.Data structure maintenance
Move your help desk info in full to ensure that no ticket is missing essential customer support details.Automated tool
Worried that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool interface accessible as it can possibly be.
Connect the platforms, choose records, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you expected.
Data safety is priority
Information is key which is why we designed a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
You’re in control
Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Except producing great customer service, we always aim to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to migrate data from HelpSite to Basic Online Service Desk / Help Desk
Strong privacy of your records
The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Basic Online Service Desk / Help Desk.Next
Retained connection between object and people
When migrating your records from HelpSite to Basic Online Service Desk / Help Desk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpSite to Basic Online Service Desk / Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpSite to Basic Online Service Desk / Help Desk work
Get ready
Sign-up and go to our migration service.
Link HelpSite
Select and link your HelpSite support desk with HDM.
Link Basic Online Service Desk / Help Desk
Give the right to access your Basic Online Service Desk / Help Desk account.
Describe your requirements
Let us know what components of your migration you need to adjust
Get your needs estimated
We will analyze your application and get back to you with a the overall cost and a scope of work.
Migrate from HelpSite to Basic Online Service Desk / Help Desk all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro perform your Basic Online Service Desk / Help Desk import
Our team would be more than happy to perform a customized migration in case you have specific demands.
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