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HelpSite to Alloy Navigator
migration service

Extremely easy , no special knowledge or coding required. A complete HelpSite to Alloy Navigator data migration tool.

More details

The best HelpSite to Alloy Navigator tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just choose what data you need to transfer and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new system and enjoy the wonders happening.
Data completion
Transfer your help desk data in full to make certain that no ticket has lost essential customer support information.
Simple and easy process

No need to worry about coding or constantly control each record transferred.

Just link your source and target, pick what you need to take to a new database and allow the tool do the rest for you.

Data dependency

Your information migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our staff members can access to your passwords or other information.

You can be sure that with HDM no hacker attacks are possible.

Record mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.

Simple & effective

In just a few clicks it is possible to select the data arrangement, when it starts, and in what order.

Our developers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we aim to offer the most effective migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from HelpSite to Alloy Navigator

Castle gates

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Alloy Navigator.

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Sustained connectivity between object and people

When migrating your records from HelpSite to Alloy Navigator we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSite to Alloy Navigator

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpSite to Alloy Navigator work

  • Get ready

    Sign up and go to our migration tool.

  • Connect HelpSite

    Pick and link your HelpSite service desk with HDM.

  • Give access to your Alloy Navigator account.

  • Outline your business needs

    Let us know what parts of your migration you want to adjust

  • Get your preferences estimated

    We will analyze your case and get back to you with a cost and a scope of work.

  • Migrate from HelpSite to Alloy Navigator everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Alloy Navigator import

Our team would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

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