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HelpSite to Agiloft
migration service

Smooth , no special expertise or programming required. A complete HelpSite to Agiloft data migration software.

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Your best tool for HelpSite to Agiloft data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just choose what data you need to transfer and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new system and enjoy the wonders happening.
Record completion
Migrate your help desk info in full to make sure that no ticket is missing critical customer support details.
Automated migration

Worried that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool interface simple to use as possible.

Attach the help desks, pick data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you expected.

Security is paramount

You data is key which is why we created a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You control the process

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Apart from providing great customer support services, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from HelpSite to Agiloft

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in Agiloft.

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Maintained relation between object and people

When migrating your data from HelpSite to Agiloft we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSite to Agiloft

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpSite to Agiloft work

  • Prepare

    Sign-up and go to our migration wizard.

  • Pick and link your HelpSite support desk with HDM.

  • Connect Agiloft

    Give the right to access your Agiloft account.

  • Express your business needs

    Let us understand precisely what aspects of your migration you want to modify

  • Get your preferences estimated

    We shall investigate your case and send you with a the overall cost and a scope of tasks.

  • Migrate from HelpSite to Agiloft all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Agiloft import

Our staff would be more than happy to run a custom migration in case you have special needs.
Get a price estimation

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