HelpShift to Vivocha
migration service
Smooth , no special expertise or programming required. A complete HelpShift to Vivocha data migration tool.
HelpShift to Vivocha
Your best tool for HelpShift to Vivocha data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Just decide on what data you need to transfer and set off with the transition immediately.Easy migration
No specific knowledge or skill required. Just select what data will go to the new platform and enjoy the wonders happening.Record completion
Transfer your help desk data in full to make sure that no ticket has lost essential customer service information.Automated migration
Afraid that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool interface user friendly as it can possibly be.
Link the platforms, pick records, click ok, and you’re done!
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is priority
Information is everything which is why we designed a tool that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Record mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
Simple & effective
In only a few clicks it will be possible to select what goes where, when it starts, and in what order.
Our developers took user experience as an essential factor and ensured that you will be able to use the system to its fullest.
Great service first
Apart from producing great customer service, we always want to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from HelpShift to Vivocha
Strong safety of your data
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in Vivocha.Next
Sustained relation between object and people
When migrating your data from HelpShift to Vivocha we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpShift to Vivocha
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpShift to Vivocha work
-
Prepare
Sign up and go to our migration software.
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Connect HelpShift
Pick and connect your HelpShift service desk with HDM.
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Connect Vivocha
Give access to your Vivocha account.
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Outline your needs
Let us know exactly what components of your migration you need to tweak
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Have your needs estimated
We shall analyze your case and get back to you with a price range and a scope of tasks.
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Migrate from HelpShift to Vivocha all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Vivocha import
Our staff would be more than happy to run a custom migration if you have specific demands.
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