HelpShift to Ticksy
migration service

Trouble-free , no special know how or coding required. A complete HelpShift to Ticksy data migration instrument.

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The best HelpShift to Ticksy tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just choose what data you need to migrate and set off with the transition right away.
Simple transition process
No tech expertise needed. Just pick what data will go to the new system and enjoy the miracle happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket has lost vital customer support details.
Automated tool

Scared that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool interface simple to use as possible.

Connect the help desks, select data, click ok, and the migration is ready!

Data maintenance

Your information migrates complete , you can take our word.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members can see your passwords or other information.

You may be sure that with HDM no data breaches will take place.

You control the process

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it is possible to select the data arrangement, when it starts, and how.

Our developers took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we work to propose the most effective migration tool. However, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from HelpShift to Ticksy

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in Ticksy.

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Retained connectivity between object and people

When migrating your records from HelpShift to Ticksy we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpShift to Ticksy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpShift to Ticksy work

  • Get ready

    Register and go to our migration service.

  • Connect HelpShift

    Select and link your HelpShift support desk with HDM.

  • Give the right to access your Ticksy account.

  • Express your requirements

    Let us know exactly what elements of your migration you want to fine-tune

  • Have your needs estimated

    We will research your application and send you with a the overall cost and a scope of tasks.

  • Migrate from HelpShift to Ticksy all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Ticksy import

Our team would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

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