HelpShift to SupportBee
migration service
Effortless , no special expertise or programming required. A complete HelpShift to SupportBee data migration software.
HelpShift to SupportBee
Your best tool for HelpShift to SupportBee data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and code development processes. Simply decide on the records you need to migrate and start the transition right away.Effortless migration
No special knowledge or skill required. Just choose what data will go to the target platform and see the miracle happening.Record completion
Migrate your help desk info in full to make sure that no ticket has lost critical customer service details.Effortless process
No need to worry about scripting or continuously watch each record transferred.
Just attach your source and target, pick what you need to take to a new database and let the Migration Wizard deal with the remainder.
Data dependency
Your customer info migrates unite and we mean it.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our employees have see your credentials or records.
You may be certain with HDM no data breaches will take place.
Record mapping
Select records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Simple & effective
In only a few buttons to press it will be possible to choose what goes where, when it goes, and how.
Our tech engineers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer priority
As a migration service supplier, we strive to deliver the best possible migration tool. Nevertheless, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from HelpShift to SupportBee
Strong security of your records
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right destinations in SupportBee.Next
Maintained connectivity between object and people
When migrating your data from HelpShift to SupportBee we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpShift to SupportBee
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpShift to SupportBee work
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Prepare
Start with creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from HelpShift to SupportBee.
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Connect HelpShift
Fill in the form with required credentials to permit our data migration tool to fetch data from your current help desk.
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Link SupportBee
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
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Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SupportBee all data
When everything's validated, find a quiet time with the least load on the support team and begin migrating from HelpShift to SupportBee.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your SupportBee import
Our staff would be more than happy to run a custom migration if you have special demands.
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