HelpShift to Solvemate
migration service
Trouble-free , no special skill set or programming required. A complete HelpShift to Solvemate data migration software.
HelpShift to Solvemate
The best HelpShift to Solvemate tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and code development processes. Just decide on the records you need to move and set off with the transition when comfortable.Simple transition process
No tech expertise required. Just choose what data will go to the new platform and see the magic happening.Data structure maintenance
Move your help desk records in full to make certain that no ticket has lost vital customer support details.Automated tool
Scared that you’ll have to use advanced skills to move your customer service data? Worry not as we made sure that our tool interface accessible as possible.
Connect the platforms, select data, click ok, and the migration is ready!
Data maintenance
Your customer data migrates complete , you can take our word.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our team members can see your credentials or other information.
You may be certain with HDM no data breaches are possible.
Data mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we strive to propose the most effective migration tool. Nevertheless, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from HelpShift to Solvemate
Strong privacy of your information
The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in Solvemate.Next
Retained link between object and people
When migrating your records from HelpShift to Solvemate we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpShift to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpShift to Solvemate work
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Get ready
Register and go to our migration wizard.
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Connect HelpShift
Pick and link your HelpShift support desk with HDM.
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Connect Solvemate
Give the right to access your Solvemate account.
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Clarify your requirements
Let us know what elements of your migration you wish to fine-tune
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Have your requirements estimated
We shall research your application and send you with a cost and a scope of work.
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Migrate from HelpShift to Solvemate all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Solvemate import
Our team would be more than happy to perform a personalized migration if you have particular demands.
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