HelpShift to SMART SERVICE DESK ITSM
Smooth, no special expertise or programming required. A complete HelpShift to SMART SERVICE DESK ITSM data migration instrument.
Your best tool for HelpShift to SMART SERVICE DESK ITSM data migrationNo need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resourcesSkip complex data audit and script development processes. Simply choose the records you need to migrate and set off with the transition right away.
Simple migrationNo tech knowledge or skill required. Just pick what data will go to the target system and see the miracle happening.
Record completionMove your help desk info in full to ensure that no ticket has lost vital customer service details.
You don’t have to bother about coding or constantly control each record transferred.
Just attach both platforms, pick what you want to take to a new database and allow the tool do the remainder.
Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is priority
You data is everything which is why we designed a tool that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Choose information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Outside of producing great customer support services, we always aim to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from HelpShift to SMART SERVICE DESK ITSM
Strong privacy of your recordsThe migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard and even custom fields, thus helping you to be sure that the data end up in the right destinations in SMART SERVICE DESK ITSM.
Retained link between object and peopleWhen migrating your data from HelpShift to SMART SERVICE DESK ITSM we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from HelpShift to SMART SERVICE DESK ITSM
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpShift to SMART SERVICE DESK ITSM work
Sign-up and go to our migration wizard.
Choose and connect your HelpShift support desk with HDM.
Connect SMART SERVICE DESK ITSM
Give access to your SMART SERVICE DESK ITSM account.
Outline your needs
Let us understand precisely what components of your migration you would like to fine-tune
Have your needs estimated
We shall analyze your case and get back to you with a price range and a scope of work.
Migrate from HelpShift to SMART SERVICE DESK ITSM all data
Move all your customer service information in a single push.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
Let a specialist run your SMART SERVICE DESK ITSM import
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