HelpShift to Sitehelpdesk
migration service

Effortless, no special skill set or programming required. A complete HelpShift to Sitehelpdesk data migration tool.

More details

Your best tool for HelpShift to Sitehelpdesk data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Simply pick what data you need to transfer and start the transition immediately.
Easy transition process
No specific expertise required. Just select what data will go to the target solution and enjoy the wonders happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket is missing critical customer support details.
Automated migration

Worried that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool is as easy to use as possible.

Link the platforms, pick records, click ok, and you’re done!

Data maintenance

Your customer info comes unite, you can take our word.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind impenetrable walls. Not even all our employees can see your credentials or records.

You can be certain with HDM no hacker attacks are possible.

Data mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might actually need.

Guided migration

If you are new to data migrations, worry not. Useful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we aim to deliver the most effective migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from HelpShift to Sitehelpdesk

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department.

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields, thus helping you to make sure that the data end up being in the right destinations in Sitehelpdesk.

Next

Sustained association between object and people

When migrating your data from HelpShift to Sitehelpdesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from HelpShift to Sitehelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpShift to Sitehelpdesk work

  • Prepare

    Sign-up and go to our migration software.

  • Choose and link your HelpShift support desk with HDM.

  • Connect Sitehelpdesk

    Grant access to your Sitehelpdesk account.

  • Clarify your needs

    Let us know exactly what parts of your migration you would like to tweak

  • Have your requirements estimated

    We shall investigate your application and send you with a price range and a scope of work.

  • Migrate from HelpShift to Sitehelpdesk everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Sitehelpdesk import

Our staff would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

The Many Pitfalls of Free Help Desk Software

There are many different help desk systems out there. Some are paid others are free, and there are those that are crowdfunded. So, which one…

5 Types of Help Desk Software and Their Use

The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…

The Enterprise Data Migration Checklist to Switch Help Desks

Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…

Book a Call
cancel
%s
— %s