HelpShift to SherpaDesk
Effortless, no special knowledge or programming required. A complete HelpShift to SherpaDesk data migration tool.
Your best tool for HelpShift to SherpaDesk data migrationNo need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resourcesSkip complex data audit and tool development processes. Simply decide on the records you need to transfer and start the transition when comfortable.
Easy migrationNo specific knowledge or skill required. Just select what data will go to the target platform and see the wonders happening.
Record completionTransfer your help desk data in full to make certain that no ticket is missing critical customer service details.
Afraid that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Link the help desks, select data, click ok, and the migration is ready!
Your customer info comes uniteand we mean it.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Your customer data is behind impenetrable walls. Not even all our employees have see your passwords or records.
You can be certain with HDM no hacker attacks will take place.
You control the process
Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
As a migration service supplier, we aim to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from HelpShift to SherpaDesk
Strong safety of your dataThe migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department.
Advanced data mappingOur service allows mapping standard and custom fields, thus helping you to make sure that the data end up in the right destinations in SherpaDesk.
Sustained connection between object and peopleWhen migrating your data from HelpShift to SherpaDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from HelpShift to SherpaDesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpShift to SherpaDesk work
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from HelpShift to SherpaDesk.
Complete the form with requested credentials to make it possible for our data migration tool to fetch records from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences.
Migrate small amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to SherpaDesk everything
When everything's tested out, choose a quiet time with the least load on the support department and start migrating from HelpShift to SherpaDesk.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
Let a professional run your SherpaDesk import
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