HelpShift to SerioPlus
migration service

Extremely easy, no special knowledge or programming required. A complete HelpShift to SerioPlus data migration instrument.

More details

The best HelpShift to SerioPlus tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Just decide on the records you need to transfer and start the transition right away.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and see the wonders happening.
Data completion
Move your help desk data in full to ensure that no ticket is missing vital customer support information.
Automated tool

Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool user friendly as possible.

Attach the help desks, pick records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

You data is key which is why we developed a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

You control the process

Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from producing great customer support services, we always want to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from HelpShift to SerioPlus

Castle gates

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department.

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields, thus helping you to be sure that the records end up being in the right places in SerioPlus.

Next

Retained relation between object and people

When migrating your records from HelpShift to SerioPlus we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from HelpShift to SerioPlus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpShift to SerioPlus work

  • Get ready

    Sign up and go to our migration software.

  • Select and link your HelpShift service desk with HDM.

  • Grant access to your SerioPlus account.

  • Express your business needs

    Let us know exactly what components of your migration you need to modify

  • Get your requirements estimated

    We will research your application and get back to you with a cost and a scope of tasks.

  • Migrate from HelpShift to SerioPlus all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your SerioPlus import

Our team would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

Why Do Companies Switch Customer Service Software? Top Reasons Explained

Let’s be clear: businesses embrace the customer requirements or go dark. When the tweaks of the workflows bring no joy, the migration to another help…

Post Migration Checklist – Here’s What You Should Do

So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out…

CRM or Help Desk — What’s the Difference Anyway?

The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t…

Book a Call
cancel
%s
— %s