HelpShift to RSTickets!Pro
migration service

Extremely easy , no special knowledge or programming required. A complete HelpShift to RSTickets!Pro data migration software.

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The best HelpShift to RSTickets!Pro tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Simply pick customer info you need to migrate and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target solution and observe the miracle happening.
Data completion
Migrate your help desk records in full to make certain that no ticket has lost vital customer support information.
Effortless process

No need to worry about scripting or constantly control each record moved.

Just attach both platforms, choose what you need to migrate and allow the system deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is priority

You data is everything which is why we created a method that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

Record mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.

Simple & effective

In only a few buttons to press you will be able to pick the data arrangement, when it goes, and in what order.

Our software considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service first

Except producing great customer support services, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from HelpShift to RSTickets!Pro

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in RSTickets!Pro.

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When migrating your records from HelpShift to RSTickets!Pro we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpShift to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpShift to RSTickets!Pro work

  • Get ready

    Register and go to our migration wizard.

  • Connect HelpShift

    Opt and link your HelpShift service desk with HDM.

  • Grant access to your RSTickets!Pro account.

  • Detail your business needs

    Let us understand precisely what components of your migration you need to modify

  • Have your preferences estimated

    We will investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from HelpShift to RSTickets!Pro all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your RSTickets!Pro import

Our team would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation

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